Raymour & Flanigan Furniture and Mattress Store in Egg Harbor Township, NJ Closed now

Reviews about Raymour & Flanigan Furniture and Mattress Store

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  January 02, 2019, by William Gatens
  We have new construction with fresh paint. Upon delivery I suggested to the delivery crew to o take the feet off the couch & remove the door(would take 30 seconds). They insisted it wasn't necessary. After 15 minutes and the sleeper couch suspended in the stairwell. I insisted they pull back out and remove the door and feet. Which we did. The couch got through the door and down the steps in 20-30 seconds. However holes, gouges and scratches were left on the door, walls with permanent damage to the door frame. I stopped back in at R&F with photos and was told I would I would receive a call within 24 hours. Didn't get a call, so called and spoke to the customer service rep that I spoke to the night before. Got put on hold waited a few minutes and got disconnected. I called back again put on hold again for a few minutes. CS rep came back on and told me it is 48 hours and now since it is the weekend, and the "clock" won't start until Monday and that I should get a call by Wednesday. BAD experience with no reconciliation.